your questions answered
What to Know for Your Experience
General Terms and Conditions of Sale
1. Reservation
To book our private dining services, a deposit of 30% of the total amount quoted is required.
2. Cancellation
In the event of a cancellation, the deposit paid will not be refunded.
3. Payment
The total amount quoted must be paid in full 2 days before the event, according to the agreed payment terms.
4. Changes
Any changes to the booking must be communicated and confirmed in writing at least one week before the scheduled date of the event.
5. Liability
Chef Michel Hélène cannot be held responsible for any food allergies not disclosed at the time of booking.
6. Force majeure
In the event of force majeure preventing the service from being provided, the client will be refunded the deposit paid.
7. Governing law
Any dispute relating to this agreement shall be governed by French law and subject to the exclusive jurisdiction of the competent courts. By accepting this quote, the client acknowledges having read and accepted these general terms and conditions of sale.
Description of the Service
1. Date and Time
The service will take place on the date and at the time agreed between the client and Chef Michel Hélène, as stated in the quote.
2. Location
The service will be provided at the client’s home, at the address specified in the quote.
3. Menu
The menu agreed between the client and Chef Michel Hélène will be prepared by the chef, in accordance with the details specified in the quote.
4. Staff
Chef Michel Hélène will handle all kitchen preparation. To ensure the smooth running of the service, the presence of a maître d’hôtel is mandatory. The maître d’hôtel plays an essential role in the culinary experience offered by Chef Michel Hélène, delivering a high-level service in keeping with the “restaurant at home” concept. Fees related to the maître d’hôtel must be paid directly to them on the day of the service.
5. Service Flow
The exact sequence of the service — including serving times, any breaks, and other relevant details — will be discussed and confirmed with the client prior to the event date.
Do the dishes change with the seasons?
Yes. Chef Michel Hélène designs his menus according to market availability and seasonal products, carefully selected for their freshness and quality. Each plate reflects the great French classics, reinterpreted with elegance and creativit
Discover the menus and prices – Chef’s signature creations
Children’s Menu (under 12)
Yes. Chef Michel Hélène offers menus specially designed for children under 12, with simple, well-balanced dishes adapted to their tastes. In the spirit of culinary discovery, we often invite children to enjoy the same menu as the adults, allowing them to experience refined flavours and develop their gastronomic curiosity
Portions are, of course, reduced to suit their appetite, while maintaining the elegant presentation and quality ingredients that define the chef’s signature. Whether for a family meal or a special occasion, we ensure that the youngest guests also enjoy a memorable culinary experience in a warm and refined setting.
Confirm your menu with the chef
For optimal organisation, we recommend confirming your menu at least one week before the event. This allows Chef Michel Hélène and his team to plan every detail, select the freshest ingredients, and ensure the availability of your chosen products.
By confirming your choice in advance, you also give the chef the opportunity to suggest suitable alternatives if an ingredient is unavailable, while guaranteeing that your specific requests are taken into account. This anticipation is the key to offering you a smooth, tailor-made gastronomic experience, worthy of your expectations.
Can I make special requests?
Yes. Chef Michel Hélène is attentive to your preferences and can adapt his proposals to suit your specific needs. While he highlights the gastronomic creations he masters to perfection, he understands the importance of flexibility in offering a truly bespoke experience for each client.
The chef generally offers three different menus, each including several choices of starters, main courses, and desserts. This allows you to compose a meal that reflects your tastes, while remaining within the refined spirit that characterises his cuisine.
If you have a food allergy, intolerance, or any special request, we recommend informing us as early as possible. This will allow the chef to adjust his recipes, select the right ingredients, and ensure your meal is both delicious and perfectly safe.
How does the chef prepare the dishes?
Chef Michel Hélène favours on-site preparation and cooking to ensure optimal freshness, quality, and flavour. Meats and fish are cooked at the very last moment so you can enjoy perfect textures and intense aromas.
Some elements, such as meat jus, stocks, or certain sauces, require several hours of slow cooking to develop their full depth of flavour. These are prepared in advance, following the highest culinary standards, so they are ready to enhance your meal.
In short, every step is carefully planned to offer you a true fine dining experience at home, where precise cooking and the quality of the ingredients shine through in every plate.
Does the chef accommodate dietary restrictions and allergies?
Chef Michel Hélène takes into account his clients’ dietary restrictions and allergies when preparing each dish. He uses fresh, high-quality ingredients and can adapt his recipes in the case of food allergies or intolerances. If you have any allergies or intolerances, we recommend informing the chef before the meal preparation so that he can adjust the ingredients accordingly.
The chef is also available to discuss your preferences and dietary needs to ensure the meal is tailored to your tastes and requirements. In short, Chef Michel Hélène is attentive to his clients’ dietary restrictions and allergies, and works to provide meals that are perfectly suited to their specific needs.
How does the service work?
Chef Michel Hélène offers a private dining service inspired by the finest gastronomic tables. The meal is orchestrated with the essential presence of his maître d’hôtel, ensuring a smooth and elegant flow from start to finish.
Discreet and efficient, the maître d’hôtel ensures you can fully enjoy the company of your guests without ever interrupting your conversations or your privacy. His role is to deliver flawless service, anticipate your needs, and make sure every detail is perfect.
At the end of the meal, everything is left in immaculate condition: the dishes are washed, the dishwasher is emptied, and the kitchen is spotless and tidy… as if we had never been there, except for the gourmet memories left at your table.
Chef Michel Hélène offers a private dining service inspired by the finest gastronomic tables. The meal is orchestrated with the essential presence of his maître d’hôtel, ensuring a smooth and elegant flow from start to finish.
Discreet and efficient, the maître d’hôtel ensures you can fully enjoy the company of your guests without ever interrupting your conversations or your privacy. His role is to deliver flawless service, anticipate your needs, and make sure every detail is perfect.
At the end of the meal, everything is left in immaculate condition: the dishes are washed, the dishwasher is emptied, and the kitchen is spotless and tidy… as if we had never been there, except for the gourmet memories left at your table.pre et rangée… comme si nous n’étions jamais passés, à part pour les souvenirs gourmands laissés à votre table.